COVID-19: Learn about our elevated hygiene measures here.

COVID-19 info

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Baden-Wurttemberg. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

Who is authorised to stay at our hotel?

All hotel guests have to present proof of full vaccination, recovery or a negative PCR test certificate. The test result must not be older than 24 hours and certified in written or digital form by an official test site. During extended stays, a retest is required every 72 hours.

 

Where are the closest test stations?

Find an overview of all registered test sites in Mannheim here.

 

is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.

 

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the Corona-Warn-App and the luca app.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • To protect both our guests and employes, the front desk is fitted with plexiglass panes.
  • All relevant contact surfaces are cleaned and disinfected every 2 hours according to our hygiene plan.
  • In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.

Breakfast

does the hotel offer breakfast?

Breakfast is offered as our regular buffet. A table reservation is not necessary.

Breakfast hours: Monday - Saturday 6:00 a.m. - 10:00 a.m., Sunday & holidays 7:00 a.m. - 11:00 a.m.

Alternatively we offer a convenient box for takeaway.

Breakfast box contents:

  • soft drink
  • coffee
  • sandwich
  • apple
  • chocolate bar
  • egg

Price breakfast box: € 7.50 per day

Please order your breakfast box one day ahead at our front desk.


Gastronomy

Restaurant

Due to the current situation, our restaurant remains closed until further notice. Thank you for your understanding!

 

room service

Due to the current situation we do not offer room service until further notice.

 

Half board

There is no half-board option.